Rules & 
Procedures

  • All passengers must sign a liability waiver prior to departing on charter. If under the age of 18, a parent or legal guardian must sign. 

 

  • At least one adult 18+ years old must book the trip and be present for the entire length of the charter.

  • All passengers under the age of 13 must wear a life jacket while the boat is in motion.

  • All passengers who cannot swim are not permitted to participate in watersports and must always wear a life jacket.

  • No smoking onboard– if you smoke, we can arrange to make stops as needed. Vapes are permitted with legal substances.

  • Please wear flats or boat appropriate shoes without pointed soles that could cause damage.

  • No pets.

  • BYOB Food and Drinks, but please no red liquids (including red wine) and no Cheetos that may cause stains impossible to remove. 

  • Alcohol is allowed (in moderation) for those legally permitted to consume however is limited to beer, cider, champagne, or (non-red) wine and must not be consumed during in water-activity. Hard alcohol, liquor, and mixed drinks are not permitted.

  • Please, no aerosol sunscreens! (of course, lotion sunscreen is fine!)

  • It is our goal to include pictures and video highlighting your experience on social media, please let us know if you wouldn’t like this shared commercially. ​

  • The company reserves the right to charge additional clean up fees for significant mess and/or smell -  usually bodily fluids like vomit, urine, or extensive sticky or staining liquid messes.

Booking Policies

Full payment is due at least 7 days in advance of your scheduled charter. You will be notified by email reminding you to make payment if you have a balance and paid by deposit. If you fail to satisfy the remaining balance at least 7 days in advance, the charter will be canceled, and your reservation will be forfeited without refund of 20% deposit. This confirms to your Captain your trip is on!

  •  7+ days prior to scheduled charter reservation: 7+ days prior to scheduled charter reservation: We try our best to shift your reservation to another mutually convenient time that’s available at no charge. If that’s not possible, we can issue a refund of total paid less 20% of total booking charges (deposit). 

  • Between 3 - 7 days prior to scheduled charter reservation:  We can issue a refund of total paid less 40% of total booking charges (you will receive 60% of total paid back).

  • 3 days (72 hours) or less prior to scheduled charter reservation: There will be no refunds or changes to the reservation at this point unless the Captain has to cancel. If your Captain must cancel, you will be contacted and given the opportunity to reschedule or a refund as soon as possible. 

  • Holiday Policy: Holiday dates are not cancellable once booked unless your Captain must cancel at which point you will be contacted and issued a full refund as soon as possible. ​

    • Mother’s Day: Saturday 5/7, Sunday 5/8

    • Memorial Day: Saturday 5/28, Sunday 5/29, Monday 5/30 

    • Father’s Day/Juneteenth: Saturday 6/18, Sunday 6/19

    • Independence Day: Saturday 7/2, Sunday 7/3, Monday 7/4

    • Labor Day: Saturday 9/3, Sunday 9/4, Monday 9/5​

Inclement Weather

  • We operate rain or shine and do not cancel due to weather forecasts, as we all know forecasts are far from reliable. Our recommendation is to plan to attend the charter unless you hear from the Captain deeming otherwise…the rain can make for some great memories! If you don’t show up and haven’t heard from your Captain, the trip will be considered a no-show and no refunds will be issued.​

 

  • If weather (not just rain) forces the charter to end earlier than scheduled, you will be provided a credit for the remaining unused time towards a future booking. 

Late Policy

  • If your party does not arrive for the charter on the day of booking within 30 minutes of your scheduled time and your Captain has not canceled the trip, it will be deemed a no-show and no refunds will be issued. 

  • If part of your party has arrived within 30 minutes of the scheduled time and confirmed their presence with the Captain at the boat, your Captain will wait for the remaining guests if you choose to do so or remain in a close vicinity to pick up the rest of your party upon their arrival. The reservation end time will not change. 

 
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